Case studies
Real-world wins from busy pet businesses
Illustrative stories based on the kinds of results our customers see. (Business names are placeholders.)
Wagtail Studio
Grooming salon · 2 branches · Bengaluru, India
From paper diary to a fully booked Saturday
62%
of bookings now made online
−48%
no-shows in 90 days
6 hrs
of phone time saved weekly
The challenge
Three groomers shared one diary and a phone that never stopped ringing. Double-bookings happened weekly and nobody knew which groomer was busiest.
What they did
They moved to the multi-groomer calendar, shared their online booking link on Instagram and switched on WhatsApp reminders the day before each appointment.
We stopped answering the phone mid-groom. That alone changed the vibe of the salon.
Paws Retreat
Boarding & daycare · 40 kennels · Pune, India
Peak-season boarding without the whiteboard panic
96%
peak-week occupancy
0
missed medication doses logged
+31%
revenue from add-ons
The challenge
Holiday weeks meant a whiteboard of kennel numbers, missed medication times and parents calling for updates.
What they did
The kennel grid shows occupancy for any date range, care logs track every meal, walk and dose, and parents get photo updates.
Parents trust us more because they see what their dog ate and when it went for a walk.
Kibble Corner
Pet store chain · 3 stores · Mumbai, India
Three stores, one stock count
−70%
stock-outs on top SKUs
2 days → 2 hrs
monthly GST prep
1
dashboard for all stores
The challenge
Each store kept its own spreadsheet; stock-outs on fast-moving food happened every month and GST filing took days.
What they did
Inventory per branch with low-stock alerts, purchase orders to suppliers, inter-store transfers and GST reports exported for their CA.
Our CA asked what changed — the reports just add up now.
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