How can we help?

Create your workspace, set up services and take your first booking.

• Create your account and set up your workspace
• Your first day: a 10-step setup checklist
• Find your way around the app
• Load sample data to explore
• Sign-in help: passwords, magic links and multiple businesses

The parent link, photo report cards, automatic alerts, incident reports and check-in forms.

• What pet parents see on their link
• Check-in forms, e-signatures and change requests from parents
• Is the parent link secure?
• Post photo and video updates during a stay
• Daily report cards: build, edit and send
• Report an incident and share it with the pet parent
• Use the pre-arrival check-in form and authorised pick-up list
• Share the parent link with a customer (and reset it)
• QR drop-off and pick-up with the check-in code
• Handle reschedule and cancellation requests from parents
• Grooming before & after photos and style history
• Review vaccination certificates uploaded by parents
• Reply to pet parents in the WhatsApp Inbox
• Reply buttons on WhatsApp alerts
• Automatic alerts: what pet parents receive and when
• Change alert wording and timing
• The Outbox: send waiting messages with one tap
• Connect WhatsApp so alerts send automatically, and what it costs

Online payments and deposits, cancellation fees, peak pricing, the waitlist, memberships and Google reviews.

• Accept online payments
• Send a pay link for an invoice
• Memberships that renew themselves
• Get more Google reviews from happy customers
• Take a deposit to confirm bookings
• Charge no-show and late-cancellation fees
• Peak, holiday and weekend pricing
• Multi-pet discounts
• Booking policies: one page for the rules
• How the waitlist fills cancelled slots automatically
• Add someone to the waitlist and book them in
• What pet parents see: prices, deposits and offers on their link
• FurKisses Payments or your own gateway: which to choose
• Set up your payout account for FurKisses Payments
• See every online payment and what you receive
• Connect your own gateway: Cashfree, Razorpay, Stripe, PayU, PhonePe or Mollie
• How customers pay: UPI apps, QR, netbanking, wallets and cards

Book, move and manage appointments, and take bookings online.

• Find your way around the calendar
• Book an appointment
• Manage a booking
• Take bookings online with your booking page
• Manage daily tasks

Kennels, check-in and check-out, care logs and daily attendance.

• Run boarding with the occupancy board
• Log care during a stay
• Run daycare: attendance, walk-ins and activity logs

Plan van routes, navigate to customers and update job status.

• Plan and run a mobile grooming route

Consultations, SOAP notes, prescriptions, in-patients and vaccines.

• Use the clinic dashboard
• Record a consultation with SOAP notes
• Write and print a prescription
• Admit, treat and discharge an in-patient

Pet parents, pet profiles, imports, wallets, enquiries and feedback.

• Add a customer and their pets
• Understand a customer profile
• Pet profiles: details, photos, vaccinations and history
• Import customers from a spreadsheet and export your data
• Use the customer wallet and loyalty points
• Track enquiries and convert them into customers
• Collect feedback and star ratings
• Create service agreements and record signatures

Invoices, the point-of-sale till, split payments, packages and coupons.

• Create an invoice from a booking or for a customer
• How tax and invoice totals are calculated
• Record payments, split payments and part-payments
• Send invoices and reminders on WhatsApp, print, or void an invoice
• Sell at the counter with the point-of-sale screen
• Create, sell and redeem packages
• Create discount coupons and promo codes

Products, stock levels, suppliers, purchase orders and transfers.

• Add products and track stock in each branch
• Adjust stock and record product usage
• Low stock and expiry alerts
• Suppliers and purchase orders: order and receive goods
• Transfer stock between branches
• Stock valuation and inventory exports

Team members, logins, roles, rosters, time off and attendance.

• Add team members and give them a login
• Roles and permissions explained
• Plan shifts with the roster and handle time off
• Attendance: clocking in and out
• Track staff performance, ratings and commission

Live numbers, sales and tax reports, staff performance and exports.

• Read your dashboard
• Use reports and export them to CSV

Business details, branches, rooms, WhatsApp templates and integrations.

• Set your business details, tax and invoice settings
• Set up services, add-ons and size-based pricing
• Set up rooms and kennels
• Manage branches and opening hours
• WhatsApp message templates and automatic reminders
• Connect integrations: payments, Shopify and WhatsApp
• Check the audit log and your notifications