Run daycare: attendance, walk-ins and activity logs

The Daycare page shows today's attendance. Open Daycare in the sidebar, or go to /app/daycare. It appears when your business uses the daycare module.

Who can do this: everyone can view the page. Check-in, check-out, walk-ins and logging need "Create / edit bookings" (every role except Staff by default).

Today at a glance

• Present now: pets checked in, with a green dot.
• Expected: pending or confirmed visits that haven't arrived yet.
• Gone home: visits completed today.
• Total today: all of the above.

Each pet has a card showing the owner, services, expected or actual arrival time, the planned or actual leaving time, and any allergies. Pets still checked in from an earlier day also appear, so nobody gets forgotten.

Cards also show Form received or No check-in form, and whether today's report card is sent, a draft or not started. For pets that are present, Add photo posts a photo or short video to the parent's link, Today's report card builds the day's summary, and Visit sheet opens the full sheet with the check-in form, photos and incident reporting. See post photo and video updates, daily report cards, the pre-arrival check-in form and report an incident.

Check pets in and out

1. 1When an expected pet arrives, click Check in on its card.
2. 2At pick-up, click Check out. The visit moves to Gone home and the times are recorded.

The parent gets the "Checked in" and "Checked out" alerts when those are switched on. You can also check pets in and out by scanning the parent's code. See QR drop-off and pick-up.

Walk-ins

1. 1Click Walk-in check-in.
2. 2Search for the customer and pet, or click New customer & pet.
3. 3Choose the Service (only daycare services are listed, with the price for the pet's size) and, optionally, a Caretaker.
4. 4Click Check in now.

This creates a daycare booking from now until your branch's closing time today, and checks the pet in straight away. If the branch is already closed, the visit runs for the service's length instead.

Activity logs

When a pet is present, tap play, rest, feeding, potty or note on its card. Add an optional note and press Enter or Log. The card shows counts for play, rest, feeding and potty, plus the last three entries.

Good to know

• If a pet already has a daycare booking today, the walk-in form will tell you to check them in from the list instead. This avoids duplicates.
• Use Book ahead to schedule future daycare days from the booking form.
• You need at least one daycare service in Settings → Services & pricing before walk-ins work.
• Click a pet's name to open the full booking, where you can raise an invoice.

Tip: Keep this page open on a tablet at the front desk. Arrivals and pick-ups are each one tap.