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Grooming before & after photos and style history

Add before and after photos and the groomer's notes to a grooming booking, and look up a pet's past styles before the next visit.

Updated 2026-10-03

Grooming and mobile grooming bookings have a Before & after card. The photos go to the parent's link, and each visit is kept in the pet's Style history, so the next groomer knows exactly what was done.

Who can do this: roles with "Create / edit bookings" can add photos and notes. By default that's Owner, Admin, Manager, Veterinarian, Groomer, Caretaker and Front desk. Anyone who can view customers and pets can read the style history.

Add photos during the groom

  1. 1Open the booking from the calendar.
  2. 2Scroll to the Before & after card.
  3. 3Before you start, click Add before photo to choose a photo, or Camera to take one.
  4. 4When the groom is finished, click Add after photo (or Camera next to it).

You can add several photos to each side. Photos can be up to 8 MB. Large ones are shrunk before upload to save mobile data.

Write the groomer's notes

  1. 1In the same card, fill in Groomer's notes for next time.
  2. 2Write what the next groomer needs: clipper guard, style, sensitivities. For example: #4 guard on body, teddy-bear face, nervous about the dryer.
  3. 3Click Save groomer's notes.
The parent can read these notes on their link. Keep private remarks in Internal notes in the Notes card instead.

What the parent sees

The before and after photos and the groomer's notes appear on the booking's page of the parent link. To keep a photo private, open it and click Hide from parent. Hidden photos carry a "Not shared" badge.

Look up a pet's style history

  1. 1Open the pet's profile at /app/pets (or click the pet from the customer).
  2. 2Click the Style history tab.
  3. 3Each grooming visit is listed, newest first, with the date, the services, the groomer, the before and after photos and the notes.
  4. 4Click Booking → on a visit to open that booking.

If the tab says "No grooming visits yet", the pet hasn't had a grooming booking. If visits are listed without photos, add them from the booking's Before & after card.

All photos for a pet

The Photos tab on the pet's profile shows everything shared with the parent, newest first: care photos from stays and grooming photos. Click a photo to enlarge it.

Good to know

  • The Before & after card appears only on grooming and mobile grooming bookings that have a pet.
  • You can remove a photo you added yourself. A manager can remove any photo.
  • Cancelled and no-show bookings are left out of the style history.