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Set up your payout account for FurKisses Payments

Add the bank account or UPI ID your money is settled to. It is verified along with your PAN, usually within minutes, and FurKisses keeps only the last 4 digits.

Updated 2026-10-03

With FurKisses Payments, your share of every online payment is settled to your own bank account. Before that can start, our banking partner needs to know who you are and where to send the money.

Before you start

  • FurKisses Payments must be the selected option under Settings → Payments.
  • Your business must charge in INR.
  • You need to be the Owner or an Admin.

What you're asked for

  • Legal / account holder name, exactly as it appears on the bank account.
  • Email and mobile number (a 10-digit Indian number).
  • PAN of the business, or your own if you're registered as an individual. It looks like ABCDE1234F.
  • GSTIN, only if you are GST-registered. It's optional.
  • Account type: Individual / proprietor or Registered business.
  • Business type. Only a fixed list is accepted, so pick the closest match:
  • Pet services (grooming, boarding, daycare)
  • Veterinary clinic
  • Pet store / retail
  • Professional services (independent vet, trainer)
  • Online store
  • Where payouts go: either a bank account (account number, typed twice, and the IFSC, like HDFC0001234) or a UPI ID like name@bank.

Add the account

  1. 1Go to Settings → Payments (/app/settings/payments).
  2. 2Make sure FurKisses Payments is selected and saved.
  3. 3Fill in the Payout account section.
  4. 4Click Add payout account.

If something is mistyped, the field is highlighted and nothing is sent. If the details can't be verified, you'll see which part to check where that is known ("We couldn't verify" followed by the field, then "Please check it and try again."), or "These details couldn't be verified. Please check them and try again." Correct them and submit again.

Documents

Your PAN has to be verified before payouts can be sent to you. This normally happens by itself, from the number you typed, within a few minutes. You don't have to upload anything.

While the account is being verified, the Payout account section shows a Documents list with a status for each one:

  • Verified: done.
  • Being checked: it is being looked at. Nothing is needed from you.
  • Action needed: not verified yet. Wait a few minutes and click Refresh status.
  • Rejected: it couldn't be verified. The reason is shown.

If a document stays on Action needed, open Verification taking long? Upload the document:

  1. 1Type the document number (PAN like ABCDE1234F, GSTIN like 29ABCDE1234F1Z5).
  2. 2Choose a clear photo or PDF of it: JPEG, PNG or PDF, up to 5 MB.
  3. 3Click Submit for verification. A correct PAN is usually verified straight away.

GSTIN (only if you're GST-registered) is listed even if you gave no GST number. It never holds up your payouts: accounts go active with the PAN verified and GSTIN still on Action needed. If you aren't GST-registered, leave it.

The document number and the file go straight to our banking partner. FurKisses doesn't keep a copy of either.

Once the account is active, click Documents in the Payout account section to see the list again.

What is stored

Your details go straight to our regulated banking partner, which verifies the account and pays you. FurKisses keeps only what's needed to show you the status:

  • the account holder name
  • the last 4 digits of the account number, or a masked UPI ID like ab***@bank
  • the IFSC
  • the verification status and any remark that comes with it, shown as "Verification status: …"

Your PAN, GSTIN, full account number and any document you upload are not stored by FurKisses and are never shown again after you submit.

Statuses

  • Pending: "Your details are being checked". This usually takes a few minutes. Your PAN is verified, then your bank account, then the account is set up for payouts. "Almost there: bank account being verified" means the PAN is done and only the bank check is left. Online payments switch on by themselves once it's approved.
  • Active: "Verified." Your share of every payment is settled to this account.
  • Rejected: "This account couldn't be verified." The reason is shown. Contact FurKisses support to fix it.
  • Suspended: "Payouts to this account are suspended." Contact FurKisses support.

Click Refresh status to check straight away. Online payments stay off while the account is pending, rejected or suspended, and pay links tell customers to pay at the counter.

Changing bank details

To keep payouts safe, bank details can't be edited from the app in this version. Open Change bank details on the Payments page and contact FurKisses support. We update the account after verifying the request.

Who can do this

Owner and Admin only. Other roles don't see the bank details at all.

Not sure whether FurKisses Payments is right for you? Read FurKisses Payments or your own gateway.