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Plan and run a mobile grooming route

Order a groomer's stops for the day, optimise the route, navigate with Google Maps and update each job from the road.

Updated 2026-10-02

Mobile routes turn a groomer's doorstep bookings into an ordered list of stops. Open Mobile routes in the sidebar, or go to /app/routes. It appears when your business uses the mobile grooming module.

Who can do this: everyone can view routes. Reordering, optimising, editing locations and updating status need "Create / edit bookings" (every role except Staff by default).

Pick the day and groomer

  1. 1Use the arrows, Today or the date field to choose a day.
  2. 2Choose the person from the Groomer / van menu. The number in brackets is how many stops they have. It opens on your own route if you have stops that day.
  3. 3The menu also lists anyone who has mobile bookings that day, even if they aren't bookable or work in another branch.
  4. 4If a yellow banner says some mobile bookings have no groomer assigned, click it to see them in the calendar list and assign someone.

Order the stops

  • Use the up and down arrows on each stop to change the order. Every change saves automatically.
  • Click Optimise to sort stops nearest-first, starting from your branch. The result and the approximate distance are saved.
  • The summary shows the number of stops and a rough straight-line distance.

Navigate

  • Open in Google Maps builds a driving route through all stops that aren't finished yet, starting from the branch.
  • Navigate on a stop opens directions to that address only.
  • Call rings the customer.

Update each job

  • Tap On the way when you set off. The booking moves to in progress.
  • Tap Completed when the groom is done. The stop is ticked and faded.

Fix an address or location

  1. 1Open Edit location on the stop.
  2. 2Correct the Address, or enter Latitude and Longitude.
  3. 3At the customer's door, tap Use my location to capture your current GPS position. Your browser will ask for permission.
  4. 4Keep Also save to customer ticked so future bookings use it too, then click Save.

Good to know

  • Optimise needs GPS coordinates on at least two stops. Stops without coordinates go to the end in their current order.
  • For a better starting point, add latitude and longitude to your branch under Branches.
  • Distances are straight-line estimates, not road distances.
  • Add a stop with Add stop, which opens the booking form for mobile grooming on that day.
Tip: Capture GPS with Use my location on each first visit. Next time, Optimise and navigation will be spot on.